Arrogant security guard.

As a former employee of Stallion I understand the SOP's and protocols, or at least have a firm grasp. As my wife approached the entrance to the Paardevlei Precinct in Somerset West on the afternoon of 25 October, she waited several minutes for the security guard to come outside the guard house to scan the car license and open the boom gate. With no reaction she hooted to get the attention of the security guard who was preoccupied with his cellphone. This individual then walked outside of the enclosure and very aggressively shouted at my wife asking why is she hooting. She responded by asking why is he not focused on the gate and doing his duty. He rep**** that she can wait. I can handle a arrogant young security officer, but if he projects his insecurity onto a woman, and specifically my wife, I loose all logic and rationale. I have reported this to Brett Allen but I would appreciate feedback and disciplinary action.