Silly company

On Monday I wanted to increase my life cover with Standard Life. I was then called by a consultant who assisted me. The next day I was phoned by another consultant who wanted to book the blood test. But this consultant insisted on asking me security questions which I refused to answer as Standard Life have the telephone recording of the previous day available to them. I then asked to speak to a senior manager. But was transferred to a team leader. I then told the team leader I want to speak to a senior manager. I was then transferred to a supervisor. I told the supervisor I wanted to speak to a senior manager because I wanted a senior manager to explain to me why such silly security questions are being ask before I can do a blood test. The arrogant supervisor told me that she will not transfer me to a senior manager as the senior manager would also insist on doing these security questions. I then told the supervisor to cancel my current life cover I have with standard life because I will rather go to a company that shows a little bit more common sense.

Guess what? Today the nurse phoned me to arrange for a blood test. I then had to inform the nurse that I have cancelled my business with standard life because of the business stupidity employed by standard life.

So what is the point of having silly security questions if you are going to do a blood test anyway?