Terrible Meat/Terrible Service

Terrible meat/Terrbile service..... We visited the store and had to follow a long que to purchase the meat. Firstly we travelled from Phoenix area to Overport, then had to wait in the que for almost an hour, when we reached home we decided to clean and sort out the meat, to our horror the meat was extremely fatty, there was layers of fat. We tried calling the store several times the manager was not available, we left several messages, nobody has returned the call. I called again today from my cell phone and had to wait for several minutes before a lady came online, she was the most rudest woman ever, I cannot understand how a business can employ a lady of such calibre. She speaks loudly, she doesnt give you a chance to explain yourself, she is horrible by nature, In business your customers should always be treated with utmost respect and kindness and not be treated in this disrespectful manner. We paid for the product, its not like they gave it to us for free that we must just accept anything they give us. They have just lost my support and i would like other customers to be weary when dealing with them.