SG
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Active since Sep 2015
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3 reviews6 months ago
ARAMEX JOHANNESBURG DISGRACEFUL SERVICE
Booked an overnight delivery from Durban to Johannesburg, parcel was picked up in Durban on the 23/10/25, on the 24th of October around midday I called to check on delivery and was advised that they had contacted the recipient and there was no answer. This was a blatant lie as no contact was made whatsoever. I had made numerous contact with Aramex via telephone calls, spoke to several people namely Simone who escalated the matter, Mary Anne, Zama, sent emails, liased with them via whats app, expressed the urgency of having the parcel delivered today, however all they could tell me is that they could not get hold of the driver. Was starting to wonder if the driver disppaered of planet earth that it was gone hours and they could not get hold of him. At 16h00 I was contacted and advised that delivery will take place after hours which was between 18h00 and 20h00. Even this did not happen. I am still reeling from shock at the lies they tell/ the dont care attitude they possess >>> Aramex Johannesburg service is so pathetic they should actually close down...... Look at the number of complaints registered on this platform alone .... leave alone facebook and other platforms..... one wonders if they have a conscious at all.... disgraceful service !!!!! PLEASE CLOSE DOWN ARAMEX JOHANNESBURG GO LOOK FOR YOUR DRIVERS!!!!
0 replies
43 months ago
Terrible Meat/Terrible Service
Terrible meat/Terrbile service..... We visited the store and had to follow a long que to purchase the meat. Firstly we travelled from Phoenix area to Overport, then had to wait in the que for almost an hour, when we reached home we decided to clean and sort out the meat, to our horror the meat was extremely fatty, there was layers of fat. We tried calling the store several times the manager was not available, we left several messages, nobody has returned the call. I called again today from my cell phone and had to wait for several minutes before a lady came online, she was the most rudest woman ever, I cannot understand how a business can employ a lady of such calibre. She speaks loudly, she doesnt give you a chance to explain yourself, she is horrible by nature, In business your customers should always be treated with utmost respect and kindness and not be treated in this disrespectful manner. We paid for the product, its not like they gave it to us for free that we must just accept anything they give us. They have just lost my support and i would like other customers to be weary when dealing with them.
0 replies
129 months ago
CONTRACT ENDED BUT STILL BEING DEBITED
I had a data contract and phoned MTN in January this year to end this contract. I spoke to Shamiema Blouse who advised that I would have to pay an early termination fee. This was done and proof of payment was emailed to her. All was in order.<br> <br> In June this year mtn emailed be a billing. I replied that my contract was ended and this needs to be reversed.<br> On August 1st MTN debited my account. I immediately phoned them, had to wait half an hour before speaking to a Kebja. I emailed him the email that was forwarded to Shamiema in January this year. <br> <br> I have been emailing him eversince, todate no reply.<br> I also emailed Shamiema , todate no reply.<br> <br> I called head office and asked them to sort out, to date nothing has been resolved.<br> <br> I then had to go to the bank to stop the debit order, which meant additional costs on my part.<br> <br> ABSOULTEY GOBSMACKED. WITH MTN SERVICE LEVEL OVER 6 MONTHS AND THEY CANNOT CLOSE AN ACOOUNT.ALL THE UNECESSARY PHONE CALLS, EMAILS AND RUN AROUND FORM MY PART AND NOTHING FROM THEIR SIDE TO RESOLVE THIS ISSUE....<br>
75 replies
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2 (66.66666666666667%)