SM
Starfish Media Group
Claimed Business
SM
Starfish Media Group
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Amanda D
1 reviews | Active since Jan 2020
16 Sept 2020, 16:14
Be warned against Starfish Media
Please stay far away from this company. They will quote you for an e-commerce website, make excuses for not delivering, accuse you for not being appreciative (of the price that they say was quoted under "market value" to start off with). You get quoted extra amounts to personalize your site. After payment of the additional charges most of the changes will never get done. I never once negotiated or asked for a discount .... If you complain about service you will be told that the team is offended and don't want to work with you. You have paid extra for an email address - that's fine. But you are never given it! You are then quoted more (as a "fine" for not being appreciative). If you refuse to pay this additional cost and ask for your unfinished website with passwords, they suspend your site, withhold your email address and threaten to invoice on hours lost??? Even after your shop was not even started... You have paid hosting for a year and have nothing to show for your money. Huge scam!!! Will be taking legal action and would invite anyone else who has been scammed to join me.
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Amanda D
1 reviews | Active since Jan 2020
16 Sept 2020, 16:14
Be warned against Starfish Media
Please stay far away from this company. They will quote you for an e-commerce website, make excuses for not delivering, accuse you for not being appreciative (of the price that they say was quoted under "market value" to start off with). You get quoted extra amounts to personalize your site. After payment of the additional charges most of the changes will never get done. I never once negotiated or asked for a discount .... If you complain about service you will be told that the team is offended and don't want to work with you. You have paid extra for an email address - that's fine. But you are never given it! You are then quoted more (as a "fine" for not being appreciative). If you refuse to pay this additional cost and ask for your unfinished website with passwords, they suspend your site, withhold your email address and threaten to invoice on hours lost??? Even after your shop was not even started... You have paid hosting for a year and have nothing to show for your money. Huge scam!!! Will be taking legal action and would invite anyone else who has been scammed to join me.
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Juandre O
1 reviews | Active since Jan 2020
27 Sept 2018, 09:38
Don't be fooled like me! Starfish Media will empty your pocket!
Starfish Media is a joke! An very expressive joke!!! It's run by a so called website expert, but he is not! He will also make sure he gets all your money, before he gives you your unfinished website. Grant will also ask you to pay him "now" to be in top priority list (after he is already busy with your website for 2 months). He asks for a progress payment every second day. He does not give you everything he quoted for and charges you over and over for something you paid already. After he gives you your broken website and you ask him to fix something small, he will then tell you that you must fix it yourself!! They will also guarantee you the world, but give you nothing!!!! Dont be fooled like me! Never ever use them! Doesn't matter how good the deal sounds!!
Helpful (0)
|Replies (0)JO
Juandre O
1 reviews | Active since Jan 2020
27 Sept 2018, 09:38
Don't be fooled like me! Starfish Media will empty your pocket!
Starfish Media is a joke! An very expressive joke!!! It's run by a so called website expert, but he is not! He will also make sure he gets all your money, before he gives you your unfinished website. Grant will also ask you to pay him "now" to be in top priority list (after he is already busy with your website for 2 months). He asks for a progress payment every second day. He does not give you everything he quoted for and charges you over and over for something you paid already. After he gives you your broken website and you ask him to fix something small, he will then tell you that you must fix it yourself!! They will also guarantee you the world, but give you nothing!!!! Dont be fooled like me! Never ever use them! Doesn't matter how good the deal sounds!!
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