Poor service by starlight funerals rustenburg

Very very dissapointing service by the above-mentioned funeral scheme,my mother in law paid them since 2011, but the failed to serve her with dignity,the failed to provide family car,they didn't have chairs for the bereaved,it was a real disaster,disgrace see people standing with their feet under their tent,those people owe us a huge refund,they gave us half of the benefit saying wen de old man reach 65 his cover drops,but we didn't know,they are very dodgy.they send the andries guy to play dirty game,we will definitely report them to ombudsman