Appalling Unprofessionalism at SITA(State Information Technology Agency)

Appalling service and unprofessionalism at SITA Supply Chain Management. There is a fee for collecting bid documents but upon arrival, there was no one at the Tender Offices as seemingly everyone had knocked off before 3 pm. No one was helpful and we had traveled more than 400km to collect the documents only to find no one and get no help. This is unacceptable and unprofessional!