DO NOT BUY ANYTHING FROM THIS STORE- THEY ARE ********S

Useless store. I purchased a LG Series 90 TV from Stax last week Friday. As it was on special (nearly 50% off) I knew that it may sell out fast so I called ahead and made sure that the TV was still in stock to which Stax confirmed it was.

I pad over R25 000.00 for the TV and I recieved an order number and invoice from them,

A day later, I was not contacted the store to indicate when the TV was to be delivered. When I called, I dealt with a lady by the name of Petra. She told me that there was no stock available and when I insisted that that was not acceptable, she agreed to ascertain if her buyers would be able to source one for me and that she would get back to me. She did not.

I called again and she stated that there was not stock available and I therefore requested a refund.

She informed me that the refund would take 5 to 10 working days and I requested that she provided me with an email confirmation that the refund has been placed.

To date and despite calling 3 times, I have not received any confirmation that the refund has been submitted.

I have to proceed with legal action against these people as they are dishonest and cannot and will not provide me with proof that the refund was even submitted. Pathetic.