Steel Furniture Warehouse
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Steel Furniture Warehouse has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Steel Furniture Warehouse across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Four cabinets ordered. One small cabinet was scratched on both sides, dented on one side and paint chipped on the front. Another cabinet had minor chips on the front. First I was offered replacement sides. Then I was told that they didn’t have them in stock so the best they could do was refund a partial amount and sell it as demo stock. Considering the price I asked for a refund as the item is so damaged. Not eligible for a refund as original packaging was thrown away. I’ll never order from them again.
1 reviews | Active since Jan 2020
Four cabinets ordered. One small cabinet was scratched on both sides, dented on one side and paint chipped on the front. Another cabinet had minor chips on the front. First I was offered replacement sides. Then I was told that they didn’t have them in stock so the best they could do was refund a partial amount and sell it as demo stock. Considering the price I asked for a refund as the item is so damaged. Not eligible for a refund as original packaging was thrown away. I’ll never order from them again.
1 reviews | Active since Jan 2020
Be cautious when dealing with this company. They didn't have the ordered colors in stock and only notified us after the order was placed and paid in full. Although we accepted the situation due to strict project deadlines, they were uncooperative about replacing damaged items – specifically doors – that they assembled and delivered, despite the substantial order value of nearly R175,000.
1 reviews | Active since Jan 2020
Be cautious when dealing with this company. They didn't have the ordered colors in stock and only notified us after the order was placed and paid in full. Although we accepted the situation due to strict project deadlines, they were uncooperative about replacing damaged items – specifically doors – that they assembled and delivered, despite the substantial order value of nearly R175,000.
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