What a pleasant experience to deal with Stellenbosch Suzuki

My daughter (she currently lives in Australia) little Jimny was overdue for it’s yearly service. On her recommendation she asked me to take her Jimny for it’s yearly service to the Stellenbosch Suzuki Service Centre. She did not want to hear about any other dealership doing the yearly service. So dad (me writing the review) followed her instructions.

I thought, OK let do this via the electronic media communicating with their Service Team. Being a senior citizen one tries to make everything easy. Think some of us can relate to making life easy…hehehee…. All went through seamless. What stood out for me is the professional way the team conduct themselves. From the minute I send email, enquiring about parts (mud flaps and tyre cover) to the treatment received from the two ladies and service manager, the sales team also stood out for me. This well lubricated teams focused on their work and addressing the customers needs.

Stellenbosch Suzuki team, they are not just at work like so many other dealerships employees to draw an ‘pay cheque’ and don’t bother about the rest like customer focused and quality of work and not bothered abut a clean working environment.

All my life I have been lucky to own a German manufactured cars and always thought the dealers in the Wester Cape servicing the German cars set the bar high for any other car brand in South Africa. This team in Stellenbosch lifted the bar and in my opinion they are real ‘’people’s’ and would highly recommend if you own a Suzuki to take your car to them for a service.

All I can say is for the Stellenbosch Suzuki team is keep on doing what you do and give those other dealerships a go!

O ja, the coffee is very good in the Customer Waiting Zone.