Step Building Supplies
Claimed Business
Step Building Supplies
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
May '25 - Apr '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About Step Building Supplies
Step Building Supplies has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Step Building Supplies across 107 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSV
SR
Steven R
1 reviews | Active since Jan 2020
22 Sept 2025, 11:51
*******
Avoid this company Avoid this company and online store as they are ******* . Order placed, money taken, no stock ,ask for a refund . Sent the refund form to them,now they ignore and block emails.Now the website is gone.
Helpful (0)
|Replies (0)SR
Steven R
1 reviews | Active since Jan 2020
22 Sept 2025, 11:51
*******
Avoid this company Avoid this company and online store as they are ******* . Order placed, money taken, no stock ,ask for a refund . Sent the refund form to them,now they ignore and block emails.Now the website is gone.
0
Replies (0)MR
ME
Martin E
1 reviews | Active since Jan 2020
3 Sept 2025, 08:53
Extremely Disappointed – No Delivery, No Communication, No Accountability
I placed an online order and made payment on the 25th. The confirmation email clearly stated a delivery timeframe of 3 to 7 business days. It is now day 8, and I have received absolutely no update, no tracking information, and no communication whatsoever. I’ve reached out for assistance and received no meaningful feedback. It’s incredibly frustrating to be left completely in the dark after paying upfront, especially when your own timeline has clearly not been honoured. This is not the way to do business. A complete lack of communication after payment is unacceptable and shows a serious lack of professionalism and regard for your customers. I will be pursuing a refund or payment reversal if I continue to be ignored.
Helpful (0)
|Replies (0)ME
Martin E
1 reviews | Active since Jan 2020
3 Sept 2025, 08:53
Extremely Disappointed – No Delivery, No Communication, No Accountability
I placed an online order and made payment on the 25th. The confirmation email clearly stated a delivery timeframe of 3 to 7 business days. It is now day 8, and I have received absolutely no update, no tracking information, and no communication whatsoever. I’ve reached out for assistance and received no meaningful feedback. It’s incredibly frustrating to be left completely in the dark after paying upfront, especially when your own timeline has clearly not been honoured. This is not the way to do business. A complete lack of communication after payment is unacceptable and shows a serious lack of professionalism and regard for your customers. I will be pursuing a refund or payment reversal if I continue to be ignored.
0
Replies (0)SY
SONITA Y
1 reviews | Active since Jan 2020
12 May 2025, 15:57
Very Impressed client
I would like to take this opportunity to give a "5 star rating" to STEP building Supplies. I requested a quote on a large qty of Playpen sand for one of my projects. I received the quote promptly and the delivery was made on the required date. I would like to thank Mr.Molebatsi for personally ensuring that my experience with his company was outstanding -from order to delivery. I would recommend Step Building supplies to all my customers
Helpful (0)
|Replies (0)SY
SONITA Y
1 reviews | Active since Jan 2020
12 May 2025, 15:57
Very Impressed client
I would like to take this opportunity to give a "5 star rating" to STEP building Supplies. I requested a quote on a large qty of Playpen sand for one of my projects. I received the quote promptly and the delivery was made on the required date. I would like to thank Mr.Molebatsi for personally ensuring that my experience with his company was outstanding -from order to delivery. I would recommend Step Building supplies to all my customers
0
Replies (0)SL
SL
Stephen L
1 reviews | Active since Jan 2020
9 May 2024, 08:34
Either very disorganised, or downright dishonest.
Take orders (for example order 11208) and don't communicate. They don't send the order in the time promised, and ignore e-mails sent to them to query the status of the order. Not recommended.
Helpful (0)
|Replies (0)SL
Stephen L
1 reviews | Active since Jan 2020
9 May 2024, 08:34
Either very disorganised, or downright dishonest.
Take orders (for example order 11208) and don't communicate. They don't send the order in the time promised, and ignore e-mails sent to them to query the status of the order. Not recommended.
0
Replies (0)MK