

Step Building Supplies
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2014
Avoid this company Avoid this company and online store as they are ******* . Order placed, money taken, no stock ,ask for a refund . Sent the refund form to them,now they ignore and block emails.Now the website is gone.
1 reviews | Active since Aug 2014
Avoid this company Avoid this company and online store as they are ******* . Order placed, money taken, no stock ,ask for a refund . Sent the refund form to them,now they ignore and block emails.Now the website is gone.
1 reviews | Active since May 2020
I placed an online order and made payment on the 25th. The confirmation email clearly stated a delivery timeframe of 3 to 7 business days. It is now day 8, and I have received absolutely no update, no tracking information, and no communication whatsoever. I’ve reached out for assistance and received no meaningful feedback. It’s incredibly frustrating to be left completely in the dark after paying upfront, especially when your own timeline has clearly not been honoured. This is not the way to do business. A complete lack of communication after payment is unacceptable and shows a serious lack of professionalism and regard for your customers. I will be pursuing a refund or payment reversal if I continue to be ignored.
1 reviews | Active since May 2020
I placed an online order and made payment on the 25th. The confirmation email clearly stated a delivery timeframe of 3 to 7 business days. It is now day 8, and I have received absolutely no update, no tracking information, and no communication whatsoever. I’ve reached out for assistance and received no meaningful feedback. It’s incredibly frustrating to be left completely in the dark after paying upfront, especially when your own timeline has clearly not been honoured. This is not the way to do business. A complete lack of communication after payment is unacceptable and shows a serious lack of professionalism and regard for your customers. I will be pursuing a refund or payment reversal if I continue to be ignored.
Hellopeter has tracked Step Building Supplies across 94 reviews. Step Building Supplies hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Step Building Supplies? Write a review to help others decide.
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