Extremely Disappointed – No Delivery, No Communication, No Accountability

I placed an online order and made payment on the 25th. The confirmation email clearly stated a delivery timeframe of 3 to 7 business days. It is now day 8, and I have received absolutely no update, no tracking information, and no communication whatsoever. I’ve reached out for assistance and received no meaningful feedback. It’s incredibly frustrating to be left completely in the dark after paying upfront, especially when your own timeline has clearly not been honoured. This is not the way to do business. A complete lack of communication after payment is unacceptable and shows a serious lack of professionalism and regard for your customers. I will be pursuing a refund or payment reversal if I continue to be ignored.