1 reviews | Active since Member
Based on positive reviews, we requested Sterdts (PTY) LTD to transport our household belongings from Cape Town to Spain. The commercial department of Sterdts responded fast and accurate on our request and questions. That was until we complained. Then they started hiding behind their logistical department. That department forgot to book a container for our relocation. As a result they had to use another liner that shipped the container with our goods from Cape Town to Spain via SINGAPORE. For this ‘service’ they charged ZAR 22.000 above the originally agreed price and the total transfer time increased from a planned 4-5 weeks to 13 weeks. To ensure payment, our goods were held ransom. Only after all extra charges were paid, the goods were delivered with (a lot of) minor damage.
So if you want your goods to arrive at their final destination in fair condition and don’t mind a lot of unexpected and unnecessary extra costs, Sterdts is the company to go to.
Best regards,
Best regards,
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