Bum Ryobi Blower Mulching Vacuum, dishonest assessment

Ryobi Leaf Blower Bought 20 Feb 2025 from Builders Warehouse Constantiaberg, CT Stopped working in June 2025, was returned to BWC June 2025. Response from Ryobi on Item RBV-3350 job card 179208 was that a piece of wire had been sucked into the impellor which was then damaged and resulted in the bearing being damaged. In reality when this was brought home and opened by the retired engineer and quality controller it was plainly apparent that the oilite rear bearing was as dry as a bone and was seized, and had worn out due to lack of lubrication. The impellor is perfect, no signs of destruction, nor damage. I am not sure if it was examined by Helen Keller or Stevie Wonder, or is this just the response to avoid repair under warranty or replacement because you think no one is able to open equipment to check on the supposed technicians and their findings? It’s also apparent from the numerous complaints here on Hello Peter that this is the MO. I also find it amazing that a piece of equipment designed to suck up garden / outside matter is capable of sucking a piece of wire into an impellor, with no safe-guards if this actually was the case. Previous blowers by Flymo and Lawn Star have lasted for 15, and 5 years respectively, and were retired due to wheels and handles or outer shells wearing out – they both must have been equipped with super-deluxe wire sensing abilities… The note accompanying the blower to the repairer read something like “running rough” or “shuddering”. If there was a piece of wire stuck in it, it would have been apparent, and also the impeller fins are perfect. This finding do not ring true. Ryobi has given a dishonest assessment.