RF
Rory F
Active since Jun 2021
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
5 Star award to Eric from Ryobi.
This review is as a result of the way my issue was handled by the Service Manager of Stevens & Company - Eric - Ryobi Products. Your graciousness and professionalism alone are worth 5 stars. Thank you for resolving this issue and thank you for your honesty. You could give classes on diplomacy.
1 reply
8 months ago
Bum Ryobi Blower Mulching Vacuum, dishonest assessment
Ryobi Leaf Blower Bought 20 Feb 2025 from Builders Warehouse Constantiaberg, CT Stopped working in June 2025, was returned to BWC June 2025. Response from Ryobi on Item RBV-3350 job card 179208 was that a piece of wire had been sucked into the impellor which was then damaged and resulted in the bearing being damaged. In reality when this was brought home and opened by the retired engineer and quality controller it was plainly apparent that the oilite rear bearing was as dry as a bone and was seized, and had worn out due to lack of lubrication. The impellor is perfect, no signs of destruction, nor damage. I am not sure if it was examined by Helen Keller or Stevie Wonder, or is this just the response to avoid repair under warranty or replacement because you think no one is able to open equipment to check on the supposed technicians and their findings? It’s also apparent from the numerous complaints here on Hello Peter that this is the MO. I also find it amazing that a piece of equipment designed to suck up garden / outside matter is capable of sucking a piece of wire into an impellor, with no safe-guards if this actually was the case. Previous blowers by Flymo and Lawn Star have lasted for 15, and 5 years respectively, and were retired due to wheels and handles or outer shells wearing out – they both must have been equipped with super-deluxe wire sensing abilities… The note accompanying the blower to the repairer read something like “running rough” or “shuddering”. If there was a piece of wire stuck in it, it would have been apparent, and also the impeller fins are perfect. This finding do not ring true. Ryobi has given a dishonest assessment.
53 replies
30 months ago
UP TO THE SAME OLD TRICKS
MY FRIEND HAS JUST BEEN CUT OFF FROM THE GRID DUE TO GOSOLR NOT SUBMITTING HER DOCUMENTS TO THE CoCT BACK IN MARCH 2023. 2 HOURS ON PHONE TO GET THROUGH TO GOSOLR, AND IN THE DARK TONIGHT, SINGLE WOMAN, ALONE, BECAUSE OF YET ANOTHER GOSOLR BLUNDER. THEY SEND HER THE SAME FORMS SHE FILLED IN AND SUBMITTED TO THEM 8 MONTHS AGO.
73 replies
51 months ago
DEBTBUSTERSSA - USELESSSSSS.
YOUR SERVICES ARE BECOMING ABSOLUTELY USELESS. YOU USED TO BE THE BEST, NOW YOU ARE INEFFECTIVE, NON COMMUNICATIVE, HAVE I SAID INEFFECTIVE? CALL CENTRE CONSULTANT AFTER CALL CENTRE CONSULTANT AND STILL NOTHING. PROMISES PROMISES PROMISES, LUCKY IF YOU REACH A CALL CENTRE WITH A VAGUE GRASP OF BUSINESS ENGLISH. SO MUCH FOR HANDLING PEOPLES SITUATIONS. The above message was placed on their Facebook page today, as well as their messaging system. However they are so efficient at deleting posts which put them in the foul light they deserve, that they just delete, a few minutes later. There is no return calls from calls centres, the staff who promise to personally sort out issues are no longer employed - their staff turnover is appaling if this is anything to go by, but they continue taking a fat fee every month, whilst creditors make direct contact, to the point of abuse, and Debt Busters do nothing. You are no more than predators, very efficient to sign up, then you run for the hills. A direct visit to your offices resulted in the building receptionist asking us to leave a message, as you are all hiding behind the covid scam. No reply to this message either.
106 replies
59 months ago
Unauthorised costs by Trudon(YP) billed to my Telkom Business Account
I have been invoiced for the use of the Yellow Pages. Never have I given authority to use YP. This has been added to my Telkom invoice, R538 for unsolicited services. Is this how Trudon does business? I see numerous complaints about this. Sort it out you unscrupulous thieves! Ticket 222960. Where do they even get our details from????
106 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)