Disgruntled

I would just like to say that Herman who works in the front office has no people skills. My husband and I are old enough to be his parents. He was not interested in what I had to say about my car. It is after all my car so I know what I saw. He talked down to me as if I was an irritation to his day. Telephonically he is no better and makes one feel as if we are wasting his time. If he didn't have clients he would not have a salary at the end if the month.