Worst spa ever

This is absolutely the worst spa to ever go to... avoid at all costs! There was no hot water, the sauna is broken and staff have a "oh well, what can we do" look on their faces. I had to leave after 5 min because I literally had nothing else to do, as nothing was working. Staff were like "ok bye". The place is really beautiful, but with really bad service, so am guessing that this is one of those places that have really gone down in recent years.