Don't order from here

The owner hides and deletes unfavorable comments on her Instagram account instead of giving her paying customers any sort of feedback. Was ignored after sending countless DMs, emails and comments but I eventually got a response and refund (over a month later) after resorting to commenting on her personal Instagram. The owner also said she would still send my item as an apology for the 'inconvenience and unprofessionalism' but then sent a **** tracking code which still doesn't register on the courier website 4 days later. Ridiculously bad service and communication. Do not order from this business. The owner obviously cares more about putting up a good appearance but doesn't seem to care about fulfilling orders.