SC
STM Communication
Claimed Business
SC
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
13 May 2022, 06:24
Exceptionally Bad
Absolutely terrible and unprofessional company. They gave a quote which was accepted and signed, then send a rep with a completely different contract with all sorts of different prices. When refusing to sign this they threatened with legal action, whahaha, then threatened legal action because of the reviews even had this extortionist website hellopeter remove the review, lekker buddy buddy ne. Well I'll keep on adding reviews and update on the progress with this company
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
13 May 2022, 06:24
Exceptionally Bad
Absolutely terrible and unprofessional company. They gave a quote which was accepted and signed, then send a rep with a completely different contract with all sorts of different prices. When refusing to sign this they threatened with legal action, whahaha, then threatened legal action because of the reviews even had this extortionist website hellopeter remove the review, lekker buddy buddy ne. Well I'll keep on adding reviews and update on the progress with this company
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 May 2022, 14:04
Scamming ****
So these guys gives a quote, quote accepted, then pitches up with a contract with a bunch of hidden costs that was not on quote, refuse to sign the contract, then have the audacity to send an mail after 2 weeks of service that R36000 is owed to them, the contract was canceled as per my rights secured in the CPA. Your threats will be taken further.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2022, 14:04
Scamming ****
So these guys gives a quote, quote accepted, then pitches up with a contract with a bunch of hidden costs that was not on quote, refuse to sign the contract, then have the audacity to send an mail after 2 weeks of service that R36000 is owed to them, the contract was canceled as per my rights secured in the CPA. Your threats will be taken further.
0
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Anonymous
1 reviews | Active since Jan 2020
29 May 2017, 07:52
No Customer Service
<p>We have been dealing with Jolene (by email and telephonically). The lack of any service whatsoever is the reason why we are cancelling all our contracts with STM as soon as the contracts allows.</p> <p>On the 10th of January we sent a cancellation notice for our Kempton Park branch – which was supposed to be cancelled beginning March. It took numerous phone calls and e-mails to get a confirmation out of Jolene. This in itself was very frustrating. We did however receive further invoices after cancellation, and will not take responsibility for paying these. </p> <p>Furthermore we gave notice for our Boksburg and Benoni branches. These contracts expire at the end of May. STM went to these branches with no authority and ripped the lines out and removed the equipment while damaging the walls at Benoni branch. When we enquired it was apparently done by mistake and were told the lines will be re-installed. Needless to say that these branches are not able to do business for two days due to this and this could result in a loss of income. Furthermore the damage caused is unacceptable. </p> <p>We requested that our Kempton Park branch account that should have been cancelled; be cancelled as at contract expiry date and the invoices received after that be reversed. </p> <p>It is a pity that in such a competitive market service seems to be lacking at such great levels.</p> <p>We do not get any response to our e-mails.</p>
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Anonymous
1 reviews | Active since Jan 2020
29 May 2017, 07:52
No Customer Service
<p>We have been dealing with Jolene (by email and telephonically). The lack of any service whatsoever is the reason why we are cancelling all our contracts with STM as soon as the contracts allows.</p> <p>On the 10th of January we sent a cancellation notice for our Kempton Park branch – which was supposed to be cancelled beginning March. It took numerous phone calls and e-mails to get a confirmation out of Jolene. This in itself was very frustrating. We did however receive further invoices after cancellation, and will not take responsibility for paying these. </p> <p>Furthermore we gave notice for our Boksburg and Benoni branches. These contracts expire at the end of May. STM went to these branches with no authority and ripped the lines out and removed the equipment while damaging the walls at Benoni branch. When we enquired it was apparently done by mistake and were told the lines will be re-installed. Needless to say that these branches are not able to do business for two days due to this and this could result in a loss of income. Furthermore the damage caused is unacceptable. </p> <p>We requested that our Kempton Park branch account that should have been cancelled; be cancelled as at contract expiry date and the invoices received after that be reversed. </p> <p>It is a pity that in such a competitive market service seems to be lacking at such great levels.</p> <p>We do not get any response to our e-mails.</p>
0
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