Stodels utterly useless- no delivery

Stodels Garden Centres is utterly useless. 9 days ago I ordered a few bags of cucumber seeds for delivery to Kenilworth in Cape Town. Delivery is only in Cape Town. Caoe Town is not a big city, delivery should take 1-2 days maximum. I have not yet received delivery, why? The answer is a complete joke. I asked the Stodels helpline receptionist and she said thaf the order hadn't been delivered because all Stodels staff were attending a braai function and thus they couldnt speak to me. DO NOT order line with Stodels Utterly useless.