1 reviews | Active since Member
My boyfriend and I visited Stones in Durbanville, and from the moment we arrived, we experienced noticeably unfair treatment from one of the bartenders. When we first tried to order, the bartender repeatedly ignored us, and although we initially assumed he might simply be tired, the behavior continued throughout the night. While playing pool with people we met, we decided to move to the quieter section of the bar, where we received excellent service from another staff member with long hair, who treated everyone equally and was incredibly attentive. Later, when we went to request a glass of water before leaving, we approached a tall bartender. He walked toward us, then told us to wait, and proceeded to assist people who had arrived long after us. Even once he finished with them, he looked directly at us, ignored us again, and started wiping tables. I noticed throughout the night that he consistently served white customers while ignoring Black and Coloured customers. His attitude was arrogant, dismissive, and unprofessional, and he repeatedly pulled faces at me when I tried to get his attention. When I asked him directly whether he had an issue with Coloured people, he denied it but responded in a rude and defensive way. The ****** we experienced from this staff member made us feel extremely unwelcome in a place we previously thought was comfortable, enjoyable, and close to home. It was deeply disappointing, especially since the other staff members were respectful and professional, and what could have been a good night ended on a horrible note.