Horrible service at Smartstorage

I don’t understand why I have go through so much as a customer, you guys called me on Saturday to purchase a storage space and I then called you guys on Monday and spoke to a guy I don’t remember his name, I thought it was the guy from century I spoke to today on Friday 14/10/22. On the phone I was told to come in the century city branch and secure my space for R499 plus a deposit of R499, I get there and I’m treated bad by this man named Morris and he made me feel as if I’m stupid as if I don’t know what I’m talking about, he therefore tells me that that storage space is not in century but in Cape Town, so I went all the way to century for absolutely nothing after I was told that I must go there and pay, I don’t appreciate the service it was a very much horrible experience I experienced, I don’t know if that how you treat your customers but it is not good. How do you give me a price for a certain storage unit and send me to that branch to pay deposit and price for storage and then next thing I am treated like an idiot by one of the workers, speaking to other people in front of me but I’m the customer needing the service and then he goes on to make me feel stupid in front of my cousin as if what I’m talking is stupid and doesn’t exist, it’s was a horrible thing to go through and I wasted so much time and money in going there while I could have been looking somewhere else for storage space other branches where they know what their talking about.