*********! Storesmart Sandton

Total ******!!!!! Upon the sale of our two vehicles and trailer, we continued to incur parking charges. Additionally, when two items were removed from the bakkies for our supervisor's collection, we were billed for an entire third storage unit. When we sought to establish a payment arrangement, they conveniently "disposed" of our belongings valued at R300,000, including two silver antique chairs, where one of them could have settled the outstanding balance had we been permitted to sell our items. But was denied access.

Ladders worth R25,000 were also "disposed" of, along with tools valued at R100,000. I did not receive an updated contract, as we initially intended to use the storage for only three months.

Living in Cape Town while our belongings remained in Johannesburg was already challenging. They infringed upon my privacy, and some personal clothing and intimate items were reportedly discarded, according to Anton. However, I find it difficult to trust their statements. They are unable to provide precise information regarding the disposal of our goods, yet they excel at imposing charges.

I am deeply traumatized, especially since we had sentimental paintings, and he assured me that he would revise the invoice after I reached out via email. We are pursuing legal action and filing a complaint with the consumer board.

It appears they recognized the value of our possessions and profited from our misfortune. As they continued to inflate the bill and remained inflexible, they simply disposed of our items, claiming to have communicated via Whats-app.

Despite our polite requests for a fair adjustment to the billing and payment arrangement, they chose to "dispose" of our belongings, which is a vague term to use. Surely, we have the right to know the whereabouts of our goods, as legally the ownership of the goods remains with us until a judgment is rendered. STAY AWAY FROM THESE PEOPLE! ANTON SEEMS POLITE AT FIRST AND HELPFUL BUT IT IS ALL A ****. Its like the other consumers are saying on Hello Peter ... Tricky contracts and ********* overcharging.