strapless.co.za
1.8|5 reviews
NB
Nicole B
1 reviews | Active since Member
16 May 2023, 15:52
AWFUL CUSTOMER SERVICE AND THEFT
I ordered a strap in March, upon opening the package they had sent me the totally wrong strap, different type and size… I eventually got the collection and return done but have not heard anything since about a refund etc. when I email I receive no response and also WhatsApp receives no response. They are sitting with my money and the returned strap!!!
Helpful (0)
Replies (128)0
Replies (128)strapless.co.za's replyOfficial
08 Jan 2024, 15:38Hi Nicole, we're so sorry you had this experience and we have put processes in place to stop this happening again. I can confirm your refund was completed on 23/05/2023. Please let us know if you didn't receive this.
Best regards,
strapless.co.za's reply08 Jan 2024, 15:38
Official
Hi Nicole, we're so sorry you had this experience and we have put processes in place to stop this happening again. I can confirm your refund was completed on 23/05/2023. Please let us know if you didn't receive this.
Best regards,