S
strapless.co.za
Claimed Business
S
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePH
NB
Nicole B
1 reviews | Active since Jan 2020
16 May 2023, 15:52
AWFUL CUSTOMER SERVICE AND THEFT
I ordered a strap in March, upon opening the package they had sent me the totally wrong strap, different type and size… I eventually got the collection and return done but have not heard anything since about a refund etc. when I email I receive no response and also WhatsApp receives no response. They are sitting with my money and the returned strap!!!
Helpful (0)
|Replies (0)NB
Nicole B
1 reviews | Active since Jan 2020
16 May 2023, 15:52
AWFUL CUSTOMER SERVICE AND THEFT
I ordered a strap in March, upon opening the package they had sent me the totally wrong strap, different type and size… I eventually got the collection and return done but have not heard anything since about a refund etc. when I email I receive no response and also WhatsApp receives no response. They are sitting with my money and the returned strap!!!
0
Replies (0)LM
Lana-Marie Malan
1 reviews | Active since Jan 2020
11 Oct 2022, 14:14
Not great customer services/support
Really not happy with the service I have experienced from Strapless SA. I ordered watch straps and upon arrival I realized I ordered it wrongly. I have been struggling for more than a week now to get any sort of communication from them or for the exchange to happen although on their website they promise for it not to be an issue!
Helpful (0)
|Replies (0)LM
Lana-Marie Malan
1 reviews | Active since Jan 2020
11 Oct 2022, 14:14
Not great customer services/support
Really not happy with the service I have experienced from Strapless SA. I ordered watch straps and upon arrival I realized I ordered it wrongly. I have been struggling for more than a week now to get any sort of communication from them or for the exchange to happen although on their website they promise for it not to be an issue!
0
Replies (0)BS
Bertus S
1 reviews | Active since Jan 2020
20 Sept 2022, 09:32
Strapless Ignores Paying Customers
I sent Strapless several messages following a delivery that included items I did not order. I have yet to receive any responses as of today, September 20. The company also lacks a phone number, which adds to a customer's helplessness if the company ignores them. This is unacceptable behaviour that should not be tolerated.
Helpful (0)
|Replies (0)BS
Bertus S
1 reviews | Active since Jan 2020
20 Sept 2022, 09:32
Strapless Ignores Paying Customers
I sent Strapless several messages following a delivery that included items I did not order. I have yet to receive any responses as of today, September 20. The company also lacks a phone number, which adds to a customer's helplessness if the company ignores them. This is unacceptable behaviour that should not be tolerated.
0
Replies (0)TH