T - shirt printer complaint

Hi hallo Peter<br> <br> I am representing a church called Forward in Faith regarding the matter<br> detailed below:<br> <br> We wanted to procure a print screen t-shirt printing machine. We made<br> contact with one of the suppliers of printing machines called Studded<br> promotional and distribution services based on Boksburg Johannesburg . They<br> verbally assured us that the machine will work like a print - screen<br> machine if we required it to do so.<br> <br> We then made payment to the supplier and they came to train us. During the<br> training session, we realised that the machine is not a print screen<br> machine and we asked them to stop the training as we intend to reverse the<br> procurement transaction. The studder promotional and distribution services<br> had not yet delivered the machine. When we informed them of our decision,<br> they refused to give us the money back.<br> In addition to the above, the supplier did not give us their terms and<br> condition. We did not sign any document pertaining to the procurement of<br> the machine.<br> <br> Please assist as we need our money back. We had communicated with the<br> supplier within 3 working days about our intentions. <br> <br> Please help as we need the money back.