No delivery of shoes paid for - 2.5 months later

I purchased and paid for two pairs of shoes on 11 May 2024. After numerous follow-ups and complaints, one pair of shoes was shipped on 20 June 2024. I have been following up on the second pair of shoes, without any response from the company. The phone rings unanswered and emails are not responded to. It is truly frustrating working with this company. This was my first order with this online store and certainly my last.