Absolutely ********** service!!!

I placed an order on the 28th November 2025. Successfully paid for the order and to date 15th December 2025 have not received my order. The courier parter kept updating the tracking system with false information and then suddenly stopped updating all together. The support through Facebook is absolutely horrible and I'm now not sure if my package will be delivered before Christmas. I would never recommend this company to anyone and the sad thing is we keep being told to support local businesses and yet they have the infrastructure to support my needs.