1 reviews | Active since Member
Hi Subaru. I'm requesting you to open another branch in Durban. While I enjoy my Forester, it pains me to have to take it to Emond Auto. Since other workshops don't keep parts, front struts in my case, I'm forced to go to Emond Auto. After they replaced my struts and control arms, 30 seconds into my drive, I heard a horrible rattle which made me scared to drive as it sounded like my wheels were going to fall off. I had to take it back in another day which is an inconvenience, and they said they didn't tighten the bolts. It obviously didn't go for a test drive which they confirmed they did. While this is my last poor experience with them, I've left a numerous messages for Dave Emond or Tracy to contact me, but sadly Emond Auto simply refuses to respond. Since I can't find a reliable mechanic in Durban, my next vehicle won't be a Subaru. Please contact Emond Auto which is your nominated dealer and get them to get their act together.