Subway Canal Walk, goodbye!

So after 10 years of not ordering anything from a Subway fast food outlet, I made the mistake of daring to try again. Subway at Canal Walk, Cape Town you will never see me again. The first order I try to place is their front runner on their billboard, a Chipotle Cheese steak footlong roll. Upon ordering it, the cashier looked vaguely into the distance, then at the tub's of toppings, then informs me that their toaster is broken and she cannot make that Sub... no remedy, no recourse....and they are surrounded by about 200 retail stores which probably sell all sorts of toasters... what a load of bull... and bye!