Pathetic and Unpleasant:-(

After driving 4 hrs for a weekend (16 - 19 June 2023) of well deserved peace and tranquility all I ended up with was a weekend of annoyance.

The unit that I was in should have been linked by a door to the unit next door. It felt like I was in the same room with them. I could hear every word and smell every meal that they made. To put the cherry on top the lodge has a noise policy that we sign but music blared on til early hours of the morning. Then when you want to sleep in you get the neighbours speaking so loud like they in my room that I had to get up. I go outside and the music from wherever is still blarring.

I can understand if I paid Peanuts for the stay but the fact that I used my vacation club points (which equate to R13500+R1070 -to book at Any Lodge+R3000 for travel and groceries= R17570) this was just pathetic that I left much earlier than expected.

I complained to the reception at check out and all she could do was smile and say sorry. Sorry is not a response, Management should deal with these issues as I'm sure I'm not the only person that has complained

And if anyone is going to be in touch with me, Let is be Management.