Gift for husband's 40th

I ordered a watch from Bid or Buy. Janine the supplier was in contact with me immediately. I explained that the gift was for my husbands 40th. Janine not only sent the watch but took the time to put the watch in a beautiful box. We were in contact the whole time. I received the watch and we are happy. However the watch started loosing time. I asked if she put new batteries in. Janine even offered to refund me for the battery so i could go replace. It was not the battery but the little dial on the side not connecting. I emailed Janine again and asked if i could send back. She said i could keep the watch and she would send me another watch worth a bit more and that i just needed to pay for the shipping. I must say never have i had a supplier go over and above but give a complete replacement without me returning the faulty product. <br> <br> Thank you Janine and i will be referring you and will be buying from you again.