Pathetic customer service

<p>Since Tuesday night when I checked into this hotel I have had endless problems maintenance wise.</p> <p>Tuesday night: toilet, tv and telephone</p> <p>Wednesday: toilet, tv and horrible attitude from guest services</p> <p>Thuraday: toilet,  tv and telephone and again not taken seriously by ladies at reception.</p> <p>In the midst of this, after advising we have 1 Muslim lady attending the course, no lunch arrangements were made, the chef didn't even care to assist with anything on Wednesday,  Thursday they forgot to order lunch for her and Friday at tea time all snacks prepared had pork, total disregard to the Muslim lady.</p> <p>I wouldn't advise anyone to ever stay here. The manager visited my room on Wednesday after I asked for him and offered a better room, which I later took up but upon inspection that room's aircon wasn't working and tv signal was poor so I decided to stay in my room, since then, Noone has even had the courtesy to check if I'm ok or how else they can make the rest of my stay more bearable, knowing that I've still had constant issues. I even sent an email to ********** an email address on their website where I advised them about my issues, and till today, I haven't received a response. 0 for customer and guest services for you Summerstrand Hotel. </p>