USELESS CUSTOMER SERVICE

I've never seen such useless, process, customer service in my entire life.<br> This Chap Mitchell Govindsamy called me today, he was selling a tracker unit, i told him, how can you offer me tracker hence my policy is cancelled, he said the policy still active, on the systems shows its active, he then asked a fellow colleague called Dane whilst on the phone, didnt have the courtesy to put me on hold, i could hear everything, then Dane said policy is cancelled, that's when Mitchell said sorry Mr Mahlangu you policy is cancelled and i requested a cancellation letter since two weeks ago.<br> <br> Mitchell was swearing at me saying fuck me, we must meet in person and fight,<br> imagine telling a client such useless things.<br> it shows how sumarai brokers dont appreciate their business and clients