DISGUSTING SERVICE AND ROOMS

I am absolutely disgusted and disappointed by the service I have received upon my stay suncity cabanas! we arrived on the 1st May 2024 checked in at 4pm into the cabanas. The floors were smelly and dirty as well as the toilet. I had my 6 year old with me, she just wanted to go get some supper and play games.I did not make a fuss about the rooms that night. I waited till the morning for the cleaning staff and then asked them to please clean my floors and my toilet properly.This was told to the cleaning lady three times.We were out for the rest of the day and returned at 10pm to the room.When we checked the floors and toilet it was still disgusting and had not been cleaned.The same spots of dirt that was on the floor the first day was still there and the toilet had the worst smell ever.My bed was not dusted or even dressed properly. The room was so poorly maintained, seems like I paid to stay at a cheap BnB! I then compalined to the guy at reception who didnt seem to care.Someone came to my room at 11pm to check what was happening and said he would send someone to clean my room at 11pm when my 6 year old child is sleeping. This was just a complete in**** and disrespect.Toilets at the entertainment center were always dirty and so unhygienic. I have spoken to 4 different managers and no one was able to help me or slove this problem. To date I have not gotten any feed back. Suncity has been our yearly trip but it won't be again and I won't be referring anyone else to this resort!