Sun International Suncity Cabanas
Unclaimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Sun International Suncity Cabanas
Unclaimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1.8|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencevB
verushka B
1 reviews | Active since Sept 2022
11 May 2026, 11:42
Disappointing
Very disappointing service. The staff is absolutely rude and unfriendly. When I arrived, there was no one to assist me with my luggage. We stood in the line for around 45 mins just to get breakfast, the bathrooms were very unhygienic and the room toilet had a smell. Very unpleasant experience, especially from the staff. You pay so much money just to receive pathetic service like this. No hospitality what so ever.
Helpful (0)
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verushka B
1 reviews | Active since Sept 2022
11 May 2026, 11:42
Disappointing
Very disappointing service. The staff is absolutely rude and unfriendly. When I arrived, there was no one to assist me with my luggage. We stood in the line for around 45 mins just to get breakfast, the bathrooms were very unhygienic and the room toilet had a smell. Very unpleasant experience, especially from the staff. You pay so much money just to receive pathetic service like this. No hospitality what so ever.
0
Replies (0)NC
Nerissa C
1 reviews | Active since Mar 2011
3 Mar 2026, 11:50
Refund delayed despite multiple follow ups
I cancelled within the valid period and its been nearly 3 weeks but I still have not received my refund. The team said payment has been initiated then another sent an eft form to complete. This is extremely unprofessional and inconvenient. I do not understand how they can hold onto my funds this long without settling me!
Helpful (0)
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Nerissa C
1 reviews | Active since Mar 2011
3 Mar 2026, 11:50
Refund delayed despite multiple follow ups
I cancelled within the valid period and its been nearly 3 weeks but I still have not received my refund. The team said payment has been initiated then another sent an eft form to complete. This is extremely unprofessional and inconvenient. I do not understand how they can hold onto my funds this long without settling me!
0
Replies (0)D
GN
Granny N
1 reviews | Active since May 2017
30 Jan 2026, 22:27
Disgusting treatment at Sun City , Aviary
I have shares at Sun City Aviary and booked for a holiday from 30January to 02February . My first day has been a nightmare with the allocated unit full of ants. After reporting this to management and being promised to be moved to another unit,we are still seated and waiting to be moved at 22h19
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Granny N
1 reviews | Active since May 2017
30 Jan 2026, 22:27
Disgusting treatment at Sun City , Aviary
I have shares at Sun City Aviary and booked for a holiday from 30January to 02February . My first day has been a nightmare with the allocated unit full of ants. After reporting this to management and being promised to be moved to another unit,we are still seated and waiting to be moved at 22h19
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Replies (0)LG
Leon G
1 reviews | Active since Aug 2017
8 Sept 2025, 15:55
Suncity no rooms available
Why does SunCity send us complimentary stays when we try to call no answer or a bot does not assist with complimentary booking then when we do get through we are told there is no rooms available???? Ridiculous service
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Leon G
1 reviews | Active since Aug 2017
8 Sept 2025, 15:55
Suncity no rooms available
Why does SunCity send us complimentary stays when we try to call no answer or a bot does not assist with complimentary booking then when we do get through we are told there is no rooms available???? Ridiculous service
0
Replies (0)