1 reviews | Active since Member
Would give zero stars for service and cleanliness! Waited over 30mins for just two poached eggs at breakfast. Housekeeping attitude and service is the worst I have ever experienced! Day 1 cleaning was good. Day 2 was shocking! Used glasses and coffee cups were not washed and just left dirty exactly where we put them. Towels were not replenished accordingly and were just dumped in a pile in the bathroom. Soap was not replenished. The carpet in the rooms is actually disgustingly dirty! My 1 year old was crawling around the room only to find his feet and knees had gone black with dirt! Gross! Called Housekeeping to tell them about the poor cleaning service, I was met with a don't care attitude. Asked for a bath towel since ours were not replaced, 2 calls to Housekeeping and 1 VERY angry call made to reception...my bath towel finally arrived ONE HOUR LATER!! Absolutely appalling and pathetic service for a so-called "4 star" establishment. Rather stay at one of the other hotels and keep your sanity.
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