RUDE STAFF FOR HARASSING OVER CANCELLED ORDER

I ORDERED PROMOTIONAL CALENDERS FOR 2015 IN JAN 2015. AS IT WAS ALREADY LATE THEY PROMISED I WOULD GET THE ORDER 2-3 WEEKS BY BEGINNING OF FEB LATEST. I RECEIVED NOTHING ENTIRE FEB AND TOLD AISHA I WANT TO CANCEL MY ORDER DUE TO POOR SERVICE DELIVERY AND CALENDARS ARE USELESS AS ITS MARCH. THEY THEN STILL SENT ME THE CALENDERS 12 MARCH WITH INVOICE. I THEN EMAIL REPEATEDLY ASKING HOW MUCH I MUST PAY AS IT'S SO LATE- WHAT IS THE DISCOUNT THEY SPOKE OF?I GOT NO RESPONSE SO LEFT IT. MONTHS LATER THEY CALL AGAIN ASKING FOR PAYMENT SAYING THEY TOLD ME OF THE 5% DISCOUNT. I HAVE PROOF OF ALL EMAILS I SENT AND HAVE NO RESPONSES FROM THEM YET THE ACCOUNT LADY SUMAYA IS RUDE AND INSULTING ACCUSING ME OF ALL SORTS OF THINGS.IF THEY SENT THE UPDATED INVOICE THEN I WOULD OF PAID THEN - BUT THEY DIDN'T NOW SHE INSULTS AND ACCUSES ME OF LYING, LIKE I DIDN'T WANT TO PAY, YET I ACTUALLY CANCELLED THE ORDER THAT WHY I THOUGHT THEY DIDN'T SEND THE INVOICE. I PAID THEM THE FULL INVOICE AMOUNT JUST TO GET RID OF THE HARASSMENT BUT WOULD LIKE TO TELL PEOPLE NOT TO MAKE USE OF THEM, THEY ARE UNPROFESSIONAL THERE ARE MUCH BETTER COMPANIES TO USE WITH BETTER QUALITY AND PRICES.