1 reviews | Active since Member
Poor customer service. I went to Spar restaurant at Ferndale village to have breakfast today. Orderd egg omelet with fillings. Besides my order being served late, the eggs were burnt and everything had no seasoning whatsoever. I tried seasoning it and eating but couldn't stomach it. I told one of the waiters about it and he asked if they should make another one for me with no apology and uninterested attitude. I told him that I didn't want another one because m in a hurry and he mumbled something as he walked away. I feld so disrespected and I called the manager. She came to my table with an attitude too. When I told her about the issue her response was " it's not burnt, it's crispy" she spoke over me and didn't care much about the issue at hand. I settled my bill and left their food there. The staff need to really fix their attitude and treat customers fairly. Offering to make another meal or to let me have meal for free is not what I wanted. I needed to be treated with respect and that is not what happened there.