Bad customer service

Item: Superga
Rating: 1
Author: Louisa M

Made an online purchase, shoes too bag. I have logged an exchange/refund on the portal no response. No email, just an automated response from a robot.

Helpful (0)

Replies (112)

Louisa M's updateReviewer Update

17 Dec 2024, 13:06

Spoke to a friendly consultant this morning. They don't work on weekends that's why I didn't get any reply. I'm so sad I cannot remember his name.

Louisa M's update17 Dec 2024, 13:06

Reviewer Update

Spoke to a friendly consultant this morning. They don't work on weekends that's why I didn't get any reply. I'm so sad I cannot remember his name.

Louisa M's updateReviewer Update

17 Dec 2024, 13:58

Thank you to Lebogang Maabu for your assistance. You were great, looking forward to coming back because of you. I would give you 10 stars if there was an option to

Louisa M's update17 Dec 2024, 13:58

Reviewer Update

Thank you to Lebogang Maabu for your assistance. You were great, looking forward to coming back because of you. I would give you 10 stars if there was an option to