Superior, Inferior spa and bath

I called in their Montage Gardens branch, and the one guy said he will call the Manager, Amber Grey. We asked the cost for a service to the jacuzzi which was included in the sale of the house. We also needed the jacuzzi to be moved. When I asked the cost, I could already hear she did not want to attend to the matter. Asking lots of questions for the make etc. I then took photos and send to her. No reply from her, no confirming my Whatsapp message, Even called her, but no reply. If you do not give a big transaction like buying a jacuzzi they do not give you service.