1 reviews | Active since Member
Was quoted a price for shoe repairs and then called a couple of days later and informed that the price was incorrect on the quote and it was now double. Called the owner who was VERY rude as he would not give me a chance to talk and made excuses that the person in the store was a stand in and that she made a mistake. Irrespective if the person was a stand in or not. Employees should know how to operate a computer or given basic training. The owner Morgan Naidoo needs to understand that if he wants to supply a service he must respect his clients and if an incorrect quote is give he has to stick to that price and address it with his staff. One cannot expect the staff to do a good job when the owner does not even take an interest. Beware of SuperKleen at Stoneridge Mall. Do not go there for shoes repairs or dry cleaning. Stoneridge Mall must be made aware of bad shop owners and poor service.