Feedback on Poor Service and Unprofessional Conduct – Supreme Assist

Subject: Feedback on Poor Service and Unprofessional Conduct – Supreme Assist

I am writing to express my dissatisfaction with the service provided by Supreme Assist. The company has demonstrated a lack of responsiveness to customer concerns and consistently poor workmanship. Despite providing photographic evidence of issues, no follow-up or resolution has been offered.

Attempts to resolve these matters via phone calls have been met with requests for additional payment, even when the issues stem from the company's own substandard work. Furthermore, it is extremely unprofessional for the owner, Mr. Lee Sarugaser, to allow personal attacks and inappropriate comments involving my spouse during these calls.

Based on my experience, I would caution others before engaging with Supreme Assist, as the lack of skill, accountability, and professionalism has led to multiple unresolved problems and an overall disappointing customer experience.