Turkey and Cappadocia Trip a nightmare

Dealing with the Cape Town branch in Rylands has been a very disappointing experience 🥹 I paid for flights from Cape Town to Greece ( we arranged our own accommodation and transfers) which went off without a hitch. On our return from Athens to Istanbul, the seams started to fall apart 🙄🥹 we booked the transfers to be included for pick up and drop off, but was met in Istanbul without any transfers. I weaved amongst the taxi company’s asking if they would be our pick up? But to no avail. We waited for over an hour and with no calls or our names on a board. We then had to pay for our own transfer to the hotel eventually. I have requested for my refund fr Mithas Travel in Rylands Cape Town, but am still waiting since the 2nd October and no response to date. We had to start the process of requesting confirmation of transfers etc to not be caught off guard again, which helped us. I am now in Atillas Cave Hotel,which is advertised as having a Turkish Bath + Jacuzzi. Upon asking the staff who can hardly speak English, I was informed that they do not own one at all? We will have to travel 10km on a winding road to Goreme to experience a Turkish Spa Bath😱 there are no restaurants anywhere close to this Hotel either, so would have appreciated being made aware of this so that I could have paid upfront for the dinners and lunches if needed😤 The online pricing to the museums and sites are hugely expensive , and the ones I booked online did not include the entry fees. Wish this was communicated so that I could have been aware of what to expect. Just disappointed with my first trip to Turkey and to let you all know out there what to look out for when making a booking for a trip to Cappadocia. Be prepared to spend a lot of money!