Surestart is a ****

Surestart is a **** Please be very careful with this company.. Gareth Gibbons and company don't stick to their word at all.. I took a drone insurance a year back and it got ******. The ensurer requested a police report and everything was provided the problem is that now everything is finalized but they are dragging their feet to pay. Saying that they need the manager to sign the cash out settlement but it's going on for weeks. They don't even want to answer the calls but they took my premiums.. Surestart is a **** please be careful Gareth Gibbons and company will lie to you just to take your premiums.How do they sleep.