1 reviews | Active since Member
I have been to Suzuki Menlyn four times asking them to inspect my brakes because of a strange clunking sound. I bought my car in September 2024, and ever since then it has been nothing but trouble. Despite raising the issue repeatedly, no one is willing to help. Instead, they keep making me jump through hoops for what seems to be an obviously defective-and very important-part. I'm clearly not the only one experiencing this issue; I've seen other customers mentioning the same brake noise in their online review. Yet the dealership continues to act as though the problem doesn't exist. Just because Suzuki is selling many cars doesn't give them the right to treat customers poorly. The after sales service is practically nonexistent, and that's unacceptable for a new vehicle under warranty. I have now taken to social media for help putting reviews on Google on all the Suzuki sights I can find hoping someone will just help me. I've contacted Suzuki Menlyn, the ceo of Suzuki, any and every email I can find for Suzuki and Suzuki customer service but NO ONE will help me My advice DO NOT purchase a Suzuki. I would not anyone else to go through the same frustration. Suzuki does not even deserve 1 star