Swaadisht Foods Reservoir Hills

Swaadisht Foods Reservoir Hills - Truly shameful service. I arrange for food from them nearly every week for myself and my ***orkers at the office. They often showed up with the food hours later, but I overlooked it. Today (03/06/2025) at 10:30 am, I ordered 6 chowmein, with 5 being spicy and 1 mild. The woman on the phone informed me that it would take about 45 minutes for delivery to reach me (from Reservoir Hills to Stamford Hill). It was 12:00 when my lunch break started, yet there was no food, no call to inform me of the delay, nothing at all. I contacted them at 12:00 for a status update, and she informed me that the driver had run out of fuel and would take another 30 minutes. By 12:50, there was still no food. I returned the call, and a man picked up. He couldn't provide me with any answers and kept trying to hang up to gather information and call me back. At that moment, he informed me that the driver had left 2 minutes ago. The food gets here at approximately 13:44, we're famished, the dishes weren't labeled spicy or mild, vegetarian or chicken. Every meal was bland and flavorless and ALL were mild .I reached out to voice my complaint, and they offered no resolution except that they could send another delivery to me in 1.5 hours; we couldn't wait any further and decided to eat what we had. Lack of customer support, no resolution, truly awful.