Swarovski - No desire to EVER shop or purchase!!!!!

Bought a gift for someone, without opening the gift I returned it to the TygerValley Swarovski store. No refund was given, I received a till slip with my name and the amount which I paid for the gift. There isn't a possibility to shop online if there was ever anything I needed to buy from Swarovski. I am now stuck with a till-slip with a credit to my name which I really have no desire to use. Disappointed -