Swartland municipality nonetheless people

So my electricity was shut down without me knowing it no sms was send or call from them I went home over the weekend to see my electricity was shut down I called them to.ask them why they told me my electricity bill was behind I ask them how is that possible when I pay every month extra on my account they told me they will check now keep in mind I drove 2 hours to them to ask why when the lady check on the system she said sorry it was a mistake no mistake can fix my house smelling like Rotten Corps no mistake will bring back my whole sheep,my box burgers,my 10kg chicken,my steak which I took there to store in my deep freezer for June holiday when me and my family go for school holiday,they told me they will put my electricity back on and someone will call me it's 3 days pass now no one call me back..my money is gone my house smell like the death which I should get ppl now out on my own pocket to get rid of the smell what nonsense