bought 2 watches got 0.

Terrible customer service, I bought to watches on line 9 days ago, I got am email two days later stating that one was not available I need to swipe it for some thing else. and I rep**** have not heard back again, the available watch has also not been sent. so I have bought 2 watches and received nothing, when I call customer care I go to voice mail. on calling three times receptionist said some one should call me back by tomorrow. its just shocking. such terrible customer experience,